Case study · Retail · Loyalty
Amber ERP & Loyalty Suite
Mobile reporting backend for POS store owners, plus a loyalty rewards API and its analytics dashboard.
- Role
- Backend & admin dashboard
- Company
- Amalgamate Technologies
- Category
- Retail · Loyalty
- Deliverables
- Mobile API · Rewards API · Admin dashboard
01Overview
Amalgamate’s Amber product family: the Amber App API, which lets store owners running Amalgamate’s ERP/POS check their business remotely, and a loyalty programme — a Rewards API and the AmberCRM admin dashboard that manages it.
02Context
Retail store owners using an in-store ERP/POS want to see sales, stock and finances without being in the shop — and want to reward repeat customers.
03Solution
The Amber App API exposes 35+ report modules (sales, purchase, stock, profit, cheques, daybook, shift close…) scoped per store and branch, with OTP phone login, support tickets synced two-way with the CRM, Firebase push and SkipCash payment collection. The Rewards API runs a configurable points policy with OTP verification over mobile, email and WhatsApp; the AmberCRM dashboard adds analytics, a five-type promotions builder and a feedback inbox.
04Key features
- 35+ per-store/branch report modules for owners on mobile
- Phone/OTP authentication with JWT sessions
- Support tickets with two-way sync to the CRM
- Configurable loyalty points policy with expiry tracking
- Five-type promotions builder: flyer, gift, item, loyalty, special
- Revenue, demographic and redemption analytics
05Technology
- Express
- TypeScript
- Prisma
- MySQL
- Firebase
- Twilio
- SkipCash
- Next.js 15
- React 19
- Tailwind CSS
- Recharts
06Screens
Screenshots for this project are being prepared. A live walkthrough is available on request.
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